Improving technical to business communication
Communication skill articles are usually written for business people. That’s why the communication-related articles are usually in the business section of websites. I want to change that.
This website provides an alternative approach, which is why you’ll find a lot of content written from a technical perspective. The articles for technical audiences include technical examples, situations technical teams commonly experience, and advice that focuses on helping technical professionals communicate with their business stakeholders.
The subjects in this section use the fundamental communication skills you need for clear communication. To get the most out of this section you need to know and use the fundamental communication skills.
Artificial intelligence and machine learning are the current must-have technologies. Companies are scrambling to find talented people to staff their ambitious AI projects. And many are betting big on the benefits AI will bring. But,...
Lots of communication consultants give advice about clear communication with business teams. One of the most common tips is to use language the audience understands. But what does that really mean? And what is language they...
Your IT and software departments have a collaboration problem. A big problem. This isn’t my opinion, this is the finding of a Forrester research study. Most IT leaders say they need to improve IT team collaboration. One simple...
How do we know when to use business language at work? This simple question has a not so simple answer - it depends. It turns out, using business language is a matter of perspective.
In a previous article I described the three...
What language do you speak at work? I’m not talking about English or Spanish. I’m talking about the type of language you use to communicate ideas and information. Is it business language, or technical language? Or something...
Issue happen at work, that is a fact of life. But just because they happen often doesn't mean we know how to talk about issues.
In this article you will learn about the reasons IT teams should communicate with business teams about...
In a previous article I shared Five reasons why you must talk about off-cycle releases with your business teams. This article goes beyond the why into the when and how. If you want effective, relationship building discussions about...
In the previous article, you learned how to talk to the business teams about software releases and release schedules. There is one type of release that section did not include - how to talk about off-cycle releases. The off-cycle...