I help professionals communicate more clearly with one another, with an emphasis on (but not limited to) technical professionals working with their business colleagues.

Conversations, emails and meetings can be concise, effective and elicit the desired responses, by using the right approach and a little practice. I teach the communication methods that deliver better project management, help avoid serious commercial setbacks and reduce the frustration when communicating between teams and with leadership.

In a former life, I held senior director and project roles for some of the world’s largest companies, where I managed teams of up to 100 people. During my time on numerous projects it became clear that a gulf was opening up between my colleagues in different teams.

It felt like we spoke different languages.

Jargon, too much detail, and differing priorities, were getting in the way of clear communication. Projects weren’t moving forward. They were getting stuck.

Using ideas I’ve developed over 15 years, my role as an author and trainer in business communication is my way of helping organisations overcome the problems that I’ve had to solve during my own career.