Improving technical to business communication
Communication skill articles are usually written for business people. That’s why the communication-related articles are usually in the business section of websites. I want to change that.
This website provides an alternative approach, which is why you’ll find a lot of content written from a technical perspective. The articles for technical audiences include technical examples, situations technical teams commonly experience, and advice that focuses on helping technical professionals communicate with their business stakeholders.
The subjects in this section use the fundamental communication skills you need for clear communication. To get the most out of this section you need to know and use the fundamental communication skills.
In a previous article, I talked about why communication is an essential skill for IT professionals. A key reason is an increasing need to communicate with business stakeholders. So, if you are looking for ways to improve your...
Every year, thousands of people go to university to give themselves the best chance of getting a good job. Many students think they are setting themselves up for a successful career, but are they? To put it another way, are...
How many times have you read articles about the importance of communication? They seem to be everywhere these days. But, how many of those articles highlight the importance of communication for IT professionals? Business teams seem to...
Communication with business stakeholders can feel like you are talking to people who don't understand your language or don’t care about what you have to say.
As an IT professional, have you ever found yourself thinking:
Does it...
Most IT professionals are detail-oriented. This is great when the final product needs to be precise. Unfortunately, too much attention to detail causes mistakes and cost your business money.
When you work in a world of absolutes,...
If you work in IT you have probably heard someone say ‘The business teams don’t understand your jargon’. Jargon is one of the most common communication issues people have with technical teams. And let’s face it, business teams will...
Business and IT teams care about different things, but that doesn't mean you can't communicate the things business teams care about.
Sure, at a high level both groups care about serving customers and making a profit, but at a day to...