Chris Fenning
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How long should email subject lines be?

by Chris Fenning | 21 Jan 2023 | Communication skills you need at work, Write good emails

Email subject lines length is a topic that comes up so often in my training sessions that I can almost guarantee someone will ask ‘How long should email subject lines be?’ It’s a simple question with a simple answer — it depends, but aim for less than 50 characters....

Why email subject lines are important

by Chris Fenning | 21 Jan 2023 | Communication skills you need at work, Write good emails

If you are wondering why email subject lines are important, it’s because people choose which email to open based on the subject line and who the message is from. The only one of those you can easily influence is the subject line. The ideal subject line is a headline...

The seven best technical debt memes to make you laugh

by Chris Fenning | 21 Jan 2023 | Improving technical to business communication, Technical debt

They say a picture is worth 1000 words. That is definitely true for these seven technical debt memes. I never worked out who ‘they’ are, but their words are certainly true when it comes to expressing frustration about technical debt. Technical debt seems to be a fact...

How to show an email is urgent

by Chris Fenning | 20 Jan 2023 | Communication skills you need at work, Write good emails

Not all business emails are equal. Some are more important or urgent than others. To make sure these messages get the attention they need you need to know how to show an email is urgent. This article explains two ways to make your urgent messages stand out. But be...

Professional email subject line examples

by Chris Fenning | 20 Jan 2023 | Communication skills you need at work, Write good emails

If you want to improve the quality of your business email these professional email subject line examples will help. Email is a crucial tool in any professional setting and the subject line is the first thing that a recipient sees. A clear and concise subject line can...
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The First Minute
Effective Emails
39 Ways to Make Training Stick
The First Minute Workbook
The First Minute Interview Answer Workbook

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Fundamental communication skills
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Improving technical to business communication

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