Signature Program: Close the Communication Gap

Description:

Experts have valuable ideas, knowledge, and recommendations, but expertise only has an impact when other people understand it.

Too often, complex topics are communicated with too much detail, too much jargon, and too little consideration for what the audience actually needs to know. The result is confusion, hesitation, and great ideas that don’t get the attention or action they deserve.

In this session, participants will learn practical techniques for translating their expertise into clear, relevant messages that non-experts can understand, trust, and act on—without dumbing anything down.

Available as:
  • Keynote
  • Workshop
  • Or a keynote with a follow-up workshop
Ideal for:
  • Team development
  • Conferences and events
  • Subject matter specialists (finance, tech, law, analytics, and more)
  • Anyone needing to communicate with non-expert audiences
Attendees will…
  • Understand why expertise can make it surprisingly difficult to communicate clearly with people who don’t share the same knowledge or experience.
  • Learn how to identify what matters to an audience and make complex information relevant to their priorities and perspective.
  • Apply practical techniques to simplify complex ideas, reduce unnecessary detail, and communicate without relying on specialist jargon.
  • Be able to explain ideas and recommendations in ways that improve understanding, collaboration, and decision-making.

Helping make the complex simple at places like...

Siemens logo
Google logo
Kroll logo
PMI logo
Kambi logo
NATO OTAN logo
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ISSA logo
Anthem logo
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AZZU DAMEN, STRATEGY & OPERATIONS MANAGER, GOOGLE

“People have embraced the learnings and really prioritized putting them into practice with amazing results.”

COURSE ATTENDEE

“Loved it! Great pacing and engaging throughout.”

CHRIS LONGLEY, IT SENIOR MANAGER, PEPSICO

“Thank you for teaching our leadership team how to speak to non-experts. It was an engaging, energising and refreshing take on a complex problem.”

COURSE ATTENDEE

“Excellent. Succinct and direct, with lots of practical tips.”

KRISTIN SMITH, SENIOR DIRECTOR, HIGHROADS

“That was an excellent training session. I’ve sat through my fair share of dull communication training, and this was anything but! Very impressive.”

COURSE ATTENDEE

“I thought it was fantastic. Chris gave great advice and skills and made me think about how I communicate.”

ALAN H, TRAINER, THE KNOWLEDGE ACADEMY

“The concepts that Chris outlines, and the exercises to put them into practice, are a missing piece in organisational behaviour and communication.”

COURSE ATTENDEE

“Mr Fenning has a beautiful way of presenting and really transferred the knowledge to the audience.”