by Chris Fenning | 25 Jun 2026 | Newsletters
One of the communication principles I teach most often is this: Trying to say everything usually means your audience hears nothing clearly. We see it all the time at work. An engineer explains every technical detail instead of the few that matter. A financial planner...
by Chris Fenning | 11 Jun 2026 | Newsletters
Last weekend I found myself nodding along to a conversation I didn’t understand while trying very hard not to look stupid. I was standing in my yard talking to Gerard, the guy I’d hired to stop squirrels getting back into my attic. He clearly knew what needed...
by Chris Fenning | 30 May 2026 | Newsletters, Run good meetings
Have you noticed people becoming more openly disrespectful when someone is speaking? I’m not talking about people looking at their phones (although that’s a problem too), I’m talking about the things people do that not only signal they aren’t paying attention, but...
by Chris Fenning | 1 May 2026 | Meeting Activity Cards, Newsletters, Run good meetings
73% of decision meetings fail to produce a decision. That’s a crazy stat. I had to double check it to make sure I read it right, but it’s true, almost 3 our ot 4 meetings set up to make a decision fail to do that. You can see the data here...
by Chris Fenning | 17 Apr 2026 | General information and advice for IT and technical teams, Improving technical to business communication, Newsletters
Technical experts are trained to value precision, completeness, and accuracy. These are essential qualities when building systems, writing code, or solving complex problems. They are less helpful, however, when communicating with senior leaders. In executive settings,...
