by Chris Fenning | 1 May 2026 | Meeting Activity Cards, Newsletters, Run good meetings
73% of decision meetings fail to produce a decision. That’s a crazy stat. I had to double check it to make sure I read it right, but it’s true, almost 3 our ot 4 meetings set up to make a decision fail to do that. You can see the data here...
by Chris Fenning | 17 Apr 2026 | General information and advice for IT and technical teams, Improving technical to business communication, Newsletters
Technical experts are trained to value precision, completeness, and accuracy. These are essential qualities when building systems, writing code, or solving complex problems. They are less helpful, however, when communicating with senior leaders. In executive settings,...
by Chris Fenning | 20 Feb 2026 | Newsletters
What do you do when someone seems to deliberately ignore your messages, then accuses you of not telling them something important? This is the situation someone wrote to me about recently, asking for help. It is such a common problem I thought it might help to...
by Chris Fenning | 5 Feb 2026 | How to explain specific technologies to business teams, Improving technical to business communication, Newsletters
This week’s winner of “Terrible Technical Emails” is Google. Why? Well, see for yourself. The message announced an update and here’s how it started: “Cloud Observability has launched a new OpenTelemetry ingestion API that supports...
by Chris Fenning | 23 Jan 2026 | Communication skills you need at work, Newsletters
If you like the practical communication tips I share in my newsletter each week, here’s a bonus: four people I genuinely recommend for clear, useful advice on workplace communication. Think of this as your “communication skills shortcut” — follow a few of these and...
