by Chris Fenning | 30 Nov 2020 | Fundamental communication skills, Make your intentions clear
This is the first in a three-part series of articles about showing why clear intentions are critical when communicating at work, and how to make sure you show clear intent when starting a conversation. In this series you will see: An example of a conversation without...
by Chris Fenning | 25 Nov 2020 | Communication skills you need at work, Give status updates
Companies need to keep their finger on the pulse of progress in their IT projects. This happens best when teams communicate proactively. Are your updates proactive enough? If not, what can you do to stop being a passive communicator? ‘Tell me what you want, then leave...
by Chris Fenning | 23 Nov 2020 | Fundamental communication skills, General information and advice for IT and technical teams, Improving technical to business communication, Keep things simple
Most IT professionals are detail-oriented. This is great when the final product needs to be precise. Unfortunately, too much attention to detail causes mistakes and cost your business money. When you work in a world of absolutes, physical laws, or zeros or ones,...
by Chris Fenning | 18 Nov 2020 | Fundamental communication skills, Other topics
When you think about improving your communication skills, I bet learning public speaking is high on your list of ideas. We are bombarded with images and videos of people on stage, giving inspiring talks and being seen as an expert. They make it look so easy, and we...
by Chris Fenning | 16 Nov 2020 | Fundamental communication skills, Start a message clearly
Last week I published my second book The First Minute — How to Start Conversations That Get Results. One question that came up a few times is ‘Why is the first minute of a conversation so important?’. Of course, you can find out the answer by reading the book — but if...
