by Chris Fenning | 1 Mar 2021 | Create a summary, Fundamental communication skills, Get to the point, Keep things simple, Make your intentions clear, Start a message clearly, Structure a message
I read a lot of books, especially books related to my passion for clear and concise communication at work. I also believe that the way to get the best value from books you love is to share them with other people. While I can’t lend all of you copies of my favourite...
by Chris Fenning | 24 Feb 2021 | Fundamental communication skills, Start a message clearly, Structure a message
Have you ever wondered how to clearly start a conversation with multiple topics? Many of our work conversations include more than one topic. It only takes a little thought and organization to start a conversation with a single topic. It is harder to be clear when...
by Chris Fenning | 22 Feb 2021 | Fundamental communication skills, Other topics
Most jobs require good communication skills. We know this because they say so in the job descriptions. So why is it that many employers give mixed messages about communication skills? Job descriptions list communication as a required skill. This is true for the...
by Chris Fenning | 20 Jan 2021 | Fundamental communication skills, Get to the point, Start a message clearly
If you want to start conversations that get to the point, you need to know your key message. The key message is part of framing the conversation and is the line that contains the most important piece of information your audience needs to know. If you haven’t read the...
by Chris Fenning | 18 Jan 2021 | Advice for business teams communicating with technical teams, Improving technical to business communication
Dear CEOs and business leaders, It is well known that you are grappling with the changes brought on by AI, by IT security needs and by the impact of COVID-19. But are you aware of the pressure your CIOs, CTOs and IT teams are also under? Do you know why the rush for...
