by Chris Fenning | 22 Feb 2021 | Fundamental communication skills, Other topics
Most jobs require good communication skills. We know this because they say so in the job descriptions. So why is it that many employers give mixed messages about communication skills? Job descriptions list communication as a required skill. This is true for the...
by Chris Fenning | 20 Jan 2021 | Fundamental communication skills, Get to the point, Start a message clearly
If you want to start conversations that get to the point, you need to know your key message. The key message is part of framing the conversation and is the line that contains the most important piece of information your audience needs to know. If you haven’t read the...
by Chris Fenning | 18 Jan 2021 | Advice for business teams communicating with technical teams, Improving technical to business communication
Dear CEOs and business leaders, It is well known that you are grappling with the changes brought on by AI, by IT security needs and by the impact of COVID-19. But are you aware of the pressure your CIOs, CTOs and IT teams are also under? Do you know why the rush for...
by Chris Fenning | 13 Jan 2021 | Create a summary, Describe complex topics, Fundamental communication skills, Keep things simple
If you’ve read my article about the Three steps to create amazing summaries you might find yourself thinking ‘My topics are far too complex to be summarized in less than a minute’. If you are, I completely understand. I used to think the same thing. That was until I...
by Chris Fenning | 11 Jan 2021 | Advice for business teams communicating with technical teams, Improving technical to business communication
Why are communication articles always in the business section of professional development websites? Articles, blogs, and content about communication are everywhere. Every day, new content joins the mountain of existing material on the topic. Why are there none in the...
