by Chris Fenning | 31 Mar 2021 | Advice for business teams communicating with technical teams, Improving technical to business communication
Companies run on information technology. Hardware and software are at the heart of all that we do. Despite the critical role that IT has in the success of a business, many teams treat IT like a plumbing service. Plumbers are only called upon when something breaks, or...
by Chris Fenning | 29 Mar 2021 | Fundamental communication skills, Other topics
Are you thinking about improving your communications skills? What specific skill will you learn first? Body language, tone of voice, active listening, eye contact? There are so many to choose from. Here’s my advice — don’t learn body language. In fact, learn none of...
by Chris Fenning | 17 Mar 2021 | Fundamental communication skills, Other topics
When you lead projects with a $1bn+ revenue impact there is a lot on the line if they don’t go to plan. During my time as a director in a PMO for a Fortune 30 company, we ran a lot of high-profile projects. The type of projects that get mentioned on Wall Street...
by Chris Fenning | 15 Mar 2021 | Fundamental communication skills, Other topics
Communications skills are important for any job. But, who is responsible for improving employee communication skills? The employee or the employer? The answer is you — you the employer and you the employee. You are the solution to better communication skills. In a...
by Chris Fenning | 10 Mar 2021 | Fundamental communication skills, Start a message clearly
I am a liar. I lie to myself and I lie to other people. It is probably best to confess that I am also a thief. The thing is, I don’t mean to. It sometimes happens without me even noticing. And I’m willing to bet that you lie and steal too. What lie am I talking about?...
