by Chris Fenning | 5 Apr 2021 | Describe complex topics, Fundamental communication skills, General information and advice for IT and technical teams, Improving technical to business communication
Saying that IT programmers struggle to communicate is like saying the grass is green. Everybody knows it. I try to avoid stereotypes but in this case, the stereotype exists for a reason. What I don’t understand is why isn’t more done to help improve their...
by Chris Fenning | 31 Mar 2021 | Advice for business teams communicating with technical teams, Improving technical to business communication
Companies run on information technology. Hardware and software are at the heart of all that we do. Despite the critical role that IT has in the success of a business, many teams treat IT like a plumbing service. Plumbers are only called upon when something breaks, or...
by Chris Fenning | 29 Mar 2021 | Fundamental communication skills, Other topics
Are you thinking about improving your communications skills? What specific skill will you learn first? Body language, tone of voice, active listening, eye contact? There are so many to choose from. Here’s my advice — don’t learn body language. In fact, learn none of...
by Chris Fenning | 17 Mar 2021 | Fundamental communication skills, Other topics
When you lead projects with a $1bn+ revenue impact there is a lot on the line if they don’t go to plan. During my time as a director in a PMO for a Fortune 30 company, we ran a lot of high-profile projects. The type of projects that get mentioned on Wall Street...
by Chris Fenning | 15 Mar 2021 | Fundamental communication skills, Other topics
Communications skills are important for any job. But, who is responsible for improving employee communication skills? The employee or the employer? The answer is you — you the employer and you the employee. You are the solution to better communication skills. In a...
