by Chris Fenning | 14 Apr 2021 | Advice for business teams communicating with technical teams, General information and advice for IT and technical teams, Improving technical to business communication
Hate is a strong word to use. ‘Often dislike’ may be a better description. Whatever words we use, there is no doubt business stakeholders don’t love talking to IT teams. It will come as no surprise to many of you to hear that there is a problem with business and IT...
by Chris Fenning | 7 Apr 2021 | Advice for business teams communicating with technical teams, General information and advice for IT and technical teams, Improving technical to business communication
More and more technical/IT jobs involve regular communication with business stakeholders. Despite this, many companies don’t give technical teams the training they need to become good communicators. What do you think? Are you giving your IT staff the right...
by Chris Fenning | 5 Apr 2021 | Describe complex topics, Fundamental communication skills, General information and advice for IT and technical teams, Improving technical to business communication
Saying that IT programmers struggle to communicate is like saying the grass is green. Everybody knows it. I try to avoid stereotypes but in this case, the stereotype exists for a reason. What I don’t understand is why isn’t more done to help improve their...
by Chris Fenning | 31 Mar 2021 | Advice for business teams communicating with technical teams, Improving technical to business communication
Companies run on information technology. Hardware and software are at the heart of all that we do. Despite the critical role that IT has in the success of a business, many teams treat IT like a plumbing service. Plumbers are only called upon when something breaks, or...
by Chris Fenning | 29 Mar 2021 | Fundamental communication skills, Other topics
Are you thinking about improving your communications skills? What specific skill will you learn first? Body language, tone of voice, active listening, eye contact? There are so many to choose from. Here’s my advice — don’t learn body language. In fact, learn none of...
