by Chris Fenning | 1 Oct 2021 | Fundamental communication skills, Use appropriate language
What language do you speak at work? I’m not talking about English or Spanish. I’m talking about the type of language you use to communicate ideas and information. Is it business language, or technical language? Or something else? Despite what we like to believe,...
by Chris Fenning | 29 Sep 2021 | Fundamental communication skills, Other topics
Why do some executives use vague and complex language in public statements? Why can’t they use simple, plain language that everyone can understand? If you are an executive and need to make a public statement make sure you avoid these three things that make public...
by Chris Fenning | 24 Sep 2021 | Communication skills you need at work, Run good meetings, Send good meeting invitations
Meeting are important — sometimes. But not always. Quite often meetings are not necessary. The two main reasons for meetings are also the two biggest reasons they aren’t necessary: Meetings are set up to share information. These meetings can be done by email,...
by Chris Fenning | 22 Sep 2021 | Describe complex topics, Fundamental communication skills
Why do we find it so hard when explaining complex things? Why do we make the same three mistakes when explaining complex things? A comment I often hear from attendees at my workshops is ‘My topic is too complex to summarize in one minute’. This is an understandable...
by Chris Fenning | 7 Jul 2021 | Communication skills you need at work, Everyday communication with business teams, Improving technical to business communication, Talk about risks and issues
Issue happen at work, that is a fact of life. But just because they happen often doesn’t mean we know how to talk about issues. In this article you will learn about the reasons IT teams should communicate with business teams about issues. You’ll see the common...
