by Chris Fenning | 24 Sep 2021 | Communication skills you need at work, Run good meetings, Send good meeting invitations
Meeting are important — sometimes. But not always. Quite often meetings are not necessary. The two main reasons for meetings are also the two biggest reasons they aren’t necessary: Meetings are set up to share information. These meetings can be done by email,...
by Chris Fenning | 22 Sep 2021 | Describe complex topics, Fundamental communication skills
Why do we find it so hard when explaining complex things? Why do we make the same three mistakes when explaining complex things? A comment I often hear from attendees at my workshops is ‘My topic is too complex to summarize in one minute’. This is an understandable...
by Chris Fenning | 7 Jul 2021 | Communication skills you need at work, Everyday communication with business teams, Improving technical to business communication, Talk about risks and issues
Issue happen at work, that is a fact of life. But just because they happen often doesn’t mean we know how to talk about issues. In this article you will learn about the reasons IT teams should communicate with business teams about issues. You’ll see the common...
by Chris Fenning | 23 Jun 2021 | Everyday communication with business teams, Improving technical to business communication
In a previous article I shared Five reasons why you must talk about off-cycle releases with your business teams. This article goes beyond the why into the when and how. If you want effective, relationship building discussions about off-cycle releases, read on. There...
by Chris Fenning | 16 Jun 2021 | Everyday communication with business teams, Improving technical to business communication
In the previous article, you learned how to talk to the business teams about software releases and release schedules. There is one type of release that section did not include – how to talk about off-cycle releases. The off-cycle release is so significant that...