by Chris Fenning | 28 Oct 2020 | Fundamental communication skills, Make the purpose of your message clear, Start a message clearly
Making sure your topic is clear when starting a conversation sounds obvious, but you’d be surprised how often it doesn’t happen. Has anyone ever interrupted you to ask ‘I’m sorry, but what does this relate to?’. This question, or one like it, usually happens a...
by Chris Fenning | 26 Oct 2020 | Fundamental communication skills, Other topics
“I want to be long-winded and unclear,” said no one, ever. Being brief is a critical skill to have, and is a key part of what makes great communicators great. Most of us already know the importance of being brief. Coaches tell us to be clear in our writing at school,...
by Chris Fenning | 18 Oct 2020 | General information and advice for IT and technical teams, Improving technical to business communication
‘Why do I have to talk to the business teams? They always ask for impossible things and they want to get them today.’ Are you a software developer or IT professional? Does this sound familiar? Do you have moments when you would rather do anything else than talk to...
by Chris Fenning | 16 Oct 2020 | Fundamental communication skills, Other topics
Communicating at work is easy, right? We all know how to talk professionally and pass on important information. Yet in spite of this, we regularly experience pointless, confusing or unnecessary conversations. Everyone has examples of other people communicating badly,...
