by Chris Fenning | 4 Nov 2020 | Fundamental communication skills, Get to the point, Identify what’s most important, Speak without using jargon, Understand the audience
Communication isn’t a skill that can only be learned from a training course, or read about in a book. Everyday life provides fantastic opportunities to learn how to improve your communication. I’d like to share one of the most valuable lessons I learned and tell you...
by Chris Fenning | 2 Nov 2020 | Fundamental communication skills, Get to the point, Make your intentions clear, Other topics, Start a message clearly, Structure a message
Being clear, and concise isn’t easy. So here are three shortcuts to brief communication. In a previous article, I described how lots of coaches talk about the importance of brief communication and why we should always be clear and concise when we communicate. I also...
by Chris Fenning | 28 Oct 2020 | Fundamental communication skills, Make the purpose of your message clear, Start a message clearly
Making sure your topic is clear when starting a conversation sounds obvious, but you’d be surprised how often it doesn’t happen. Has anyone ever interrupted you to ask ‘I’m sorry, but what does this relate to?’. This question, or one like it, usually happens a...
by Chris Fenning | 26 Oct 2020 | Fundamental communication skills, Other topics
“I want to be long-winded and unclear,” said no one, ever. Being brief is a critical skill to have, and is a key part of what makes great communicators great. Most of us already know the importance of being brief. Coaches tell us to be clear in our writing at school,...
by Chris Fenning | 18 Oct 2020 | General information and advice for IT and technical teams, Improving technical to business communication
‘Why do I have to talk to the business teams? They always ask for impossible things and they want to get them today.’ Are you a software developer or IT professional? Does this sound familiar? Do you have moments when you would rather do anything else than talk to...
