by Chris Fenning | 23 Jun 2021 | Everyday communication with business teams, Improving technical to business communication
In a previous article I shared Five reasons why you must talk about off-cycle releases with your business teams. This article goes beyond the why into the when and how. If you want effective, relationship building discussions about off-cycle releases, read on. There...
by Chris Fenning | 16 Jun 2021 | Everyday communication with business teams, Improving technical to business communication
In the previous article, you learned how to talk to the business teams about software releases and release schedules. There is one type of release that section did not include – how to talk about off-cycle releases. The off-cycle release is so significant that...
by Chris Fenning | 9 Jun 2021 | Everyday communication with business teams, Improving technical to business communication
Many IT departments deliver their work in releases. These are also called iterations, or cycles. Yes, some companies have a ‘continuous release’ capability. But most companies in the world still operate with periodic releases. Releasing new code weekly, fortnightly,...
by Chris Fenning | 2 Jun 2021 | Everyday communication with business teams, Improving technical to business communication
How often do IT teams accept impossible deadlines? Too often. This is bad for the IT team because it increases workload and stress. It is also bad for the business stakeholders who end up missing their delivery dates. A typical scenario: The business says a solution...
by Chris Fenning | 26 May 2021 | Communication skills you need at work, Everyday communication with business teams, Give status updates, Improving technical to business communication
Business stakeholders don’t like to be told that an IT deliverable is delayed. But we live in a world where delays happen. If you work in IT, and if you want to have less frustrated business stakeholders, then you need to know how to talk about delays. If you’d like...
