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You don’t need to be an expert to summarize a complex topic

If you’ve read my article about the Three steps to create amazing summaries you might find yourself thinking ‘My topics are far too complex to be summarized in less than a minute’. If you are, I completely understand. I used to think...

Three steps to create amazing summaries

Wouldn’t it be great if we could start conversations about large and complex topics in a way that was always clear and easy to understand? In this article, I will show you the three steps to create amazing summaries for anything you...

How to start a conversation at work the right way

The problem with communicating about work topics is that we are never taught how to start a conversation at work. Most professionals have 14 to 18 years of schooling and yet don’t get a single lesson on how to start conversations...

Why clear intentions are critical when communicating at work

This is the first in a three-part series of articles about showing why clear intentions are critical when communicating at work, and how to make sure you show clear intent when starting a conversation. In this series you will...

Too much attention to detail causes mistakes (and costs money)

Most IT professionals are detail-oriented. This is great when the final product needs to be precise. Unfortunately, too much attention to detail causes mistakes and cost your business money. When you work in a world of absolutes,...

Why is the first minute of a conversation so important?

Last week I published my second book The First Minute — How to Start Conversations That Get Results. One question that came up a few times is ‘Why is the first minute of a conversation so important?’. Of course, you can find out the...
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